Phone: 403-346-6675 **please note we are in Canada**
At Apex Fireplaces, our service department goes beyond the ordinary to ensure your fireplace receives the attention it deserves. Regardless of the make or model of your unit, our dedicated technicians are committed to restoring your fireplace to full functionality. From comprehensive knowledge of venting systems to meticulous attention to code compliance and installations, we strive to set the industry standard for excellence.
For gas fireplaces, we recommend annual servicing, especially for those with moderate to heavy usage. This proactive approach ensures your unit operates smoothly when you need it most during the winter months. Our meticulous cleanings and service procedures exceed expectations, focusing on every detail to leave your fireplace sparkling clean and performing optimally.
For wood fireplaces and stoves, we advise chimney sweeping on an annual basis for regular to heavy users. Scheduling your chimney sweep during the spring or summer months prepares your fireplace for the upcoming fall and winter seasons. During the sweep, we conduct a thorough visual inspection and provide recommendations if any concerns arise, offering peace of mind and awareness of potential issues. While this inspection doesn't replace the need for WETT certification, it serves as a proactive measure to maintain the safety and functionality of your fireplace.
CHECK OUT OUR TESTIMONIES BELOW ABOUT THE STANDARD OF SERVICE WE OFFER AND YOU WILL SEE WHY PEOPLE CHOOSE APEX FIREPLACES.
Our Service
WETT Certification
Chimney Sweeping
Stove Door Repair
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**please note we are in Canada** any service or parts inquiries will only be answered during our regular business hours
what is a wett certification?
This is an inspection report for wood burning fireplaces only. These reports are used to verify that your wood burning fireplace is up to code for insurance purposes. Our technician is WETT Certified and so is our installer, we feel this is very important for the integrity of installations and overall safety for the use of wood burning units. These inspections are a full multi page report showing that the fireplace meets code compliance, should there be an issue we will advise and quote necessary repairs.
Buyer be ware! If you are selling or buying a home that contains a wood burning fireplace, we highly recommend having this report done prior to selling or buying.
Sellers - we recommend having a WETT report done before listing your house. Here's why, when a potential buyer comes and you can showcase your wood burning fireplace this can help to promote your sale. Showing that you have done your due diligence to ensure that your fireplace is code complaint for a new family can go along way in completing a sale.
Buyers - booking a company like Apex for a WETT Certification for a home you are looking at purchasing can ensure you are obtaining services from someone that knows installations as well as proper code compliance. We have the years of experience backing us, so we can spot concerns where others might miss. Plus we know and understand the value in any required work giving you insight into potential costly repairs before they happen.
how often should you do a chimney sweep?
this is a common question we get asked. We recommend a sweep at least once a year for moderate to heavy use. We do the majority of our sweeps between April and September, so booking early is recommended.
Do you need to redo the gasket on your wood stove door?
We offer this service in house, you are welcome to make an appointment to drop off your wood stove door with us. Our technicians will put new glass and door gasket plus clean up the glass and touch up the paint on the door to have it looking almost like new.
Do you need a new glass? we can also do this for you by providing a quote for replacement and upon approval we will book an appointment to drop the door off and have the glass replaced along with all the gaskets.
Want to do this yourself? yup we can help you with that too! We carry a wide range of gaskets in stock so we are sure to have what you need. We sell all the glue and cleaners needed to help you get your stove door fixed.